Thank you for your interest in working as a volunteer for Luminary! Although, being a volunteer does involve a lot of hard work, it's also very rewarding and a great way to network, make new friends and enjoy our events.
If you are interested in becoming a volunteer, please review the "What does it mean to be a Volunteer?" section below. Once you have had a chance to review this info, the next step is to complete the volunteer application form.
If you have recently joined our volunteers and are still a little uncertain, check out our Volunteer FAQs.
Again, thank you for your interest in volunteering with Luminary, and we appreciate your efforts to help make our events better and better.
What does it mean to be a Volunteer? Good question! Here are a few things to keep in mind:
As a volunteer, you'll work a certain number of hours during the event, as assigned by the Volunteer Lead. Some volunteers may be needed prior to the start of the event.
Volunteers whose work is favorably evaluated at the end of the event are generally eligible to volunteer for future events.
As a Volunteer, you represent Luminary Productions and our core team. Throughout our events, you are expected to maintain good judgement and follow a few simple policies, which can be found below.
All volunteers will receive a volunteer shirt, which should be worn during work hours. (Please Note: Volunteer shirts should not be worn unless you are working.)
Although we do not enforce any formal dress code, we ask that you not wear clothing that might be considered offensive to our guests, attendees, staff or other volunteers. (Please Note: Most Volunteers choose to wear khaki shorts or pants with their Volunteer shirt.)
Alcoholic Beverages / Controlled Substances:
This usually goes without saying, but don't be that person! Consuming alcoholic beverages or use of controlled substances while volunteering for our events is strictly prohibited. Simply put, if you report for or become intoxicated while on duty, you will be removed from the event, and barred from becoming a volunteer in the future. It's definitely not worth it because we are pretty cool to work with.
Be helpful and polite: attendees have paid to experience a great event. It is far less expensive to remove a volunteer than it is to alienate paid attendees.
Be sure to acquaint yourself with as many details of the event as possible. Saying "I don't know" is never the right answer to a question. Saying "I'll find out" rolls of the tongue way better!
Volunteering at our events, does not mean you have special privileges or get priority access. Remain respectful of our attendees and other staff at all times.
Being 'on time' really means you're late. Write that down! Try to show up a little early for your shift in case you need to be briefed or updated on changes etc. Keep in mind; you are also replacing another volunteer that wants to finish their shift on time.
Unless the Volunteer Lead informs you otherwise, your badge will be held at Volunteer Registration for you to pick up. Volunteer Registration will be open the Thursday prior to the event and is also open throughout the event (hours to be emailed to you). If you arrive at a time when Volunteer Registration will not be open, you will need to make arrangements with the Volunteer Lead to pick up your badge.
DON'T LOSE YOUR BADGE! Fairly often, lost badges are recovered and returned to our staff or the hotel lost and more lost area, but do not depend on that. If you lose your badge, we will not replace it. You're just kind of out there on an island, all alone, just you, nobody else, because everyone else has their badge. Seems miserable right? Maybe just treat it like a best friend or a puppy or something you really care about.
Don't let this scare you! Working as a volunteer at a Luminary event can be an incredibly rewarding experience; the sense of team and accomplishment that comes with a successful event will last long after it ends.
Volunteer Frequently Asked Questions
Is there a minimum age requirement to be a volunteer?
Yes. Volunteers must be over the age of 18 on the first day of the event to participate as a volunteer.
Now that I'm an official volunteer, where do I pick up my badge?
Volunteer badges are made available the Thursday prior to the event and can be picked up at the Volunteer Registration desk. Specific details for pick up will be sent in your Volunteer Confirmation Email.
Where/When do I get my Volunteer shirt?
Your Volunteer shirt will be made available when you pick up your badge.
What about hotel rooms?
Unfortunately, Luminary does not provide hotel rooms for volunteers. You should get in contact with other friends or volunteers attending the convention and make arrangements. You can also check the Luminary Productions Volunteer Facebook group for other volunteers that may be looking for roommates.
Where do I park?
There are usually plenty of lots around event venues, although these fill up quickly. You can find more information on the FAQpage. Be sure to check out the local area public transit, as this is usually the most efficient way to get around.